🌐 Justin's Blog

elearning

Some unfiltered thoughts about the current state of the online course platform industry.

I've been trying to think of something insightful to say about online courses and course platforms, but I don't have the brain power now with an infant in the house. So instead I think I'll share a little bit about the motivation I had with LearnDash and how I think it relates to what we see today for online course platforms.

Back when I started LearnDash in 2012, online courses looked a lot different. Those big SaaS platforms that you see today like Teachable and Thinkific didn't exist. Membership plugins were around, but they weren't connecting the dots for online learning. More often than not, courses were primarily text and images, and only sometimes did they include video.

The timing was perfect for a new vision.

The Original Vision

Essentially, my vision with LearnDash at the time was:

  • Eliminate the learning curve that was so steep with learning management systems, and;
  • To provide an enjoyable learning experience to the learner.

In fact, through my entire time leading LearnDash, I always tried to tie features back to the learner in some capacity.

Learner-First Approach

I discovered that by doing this β€œlearner first” approach, the course creators (admins) benefited as well. Their courses were impressive. More people finished them. They had a β€œvibe” about them. They built trust. Learners would be more motivated to take additional courses, something that's incredibly important when you are selling courses in the B2C online course platform space.

I think we did a pretty good job at LearnDash with this vision, and plenty of other platforms followed our lead with their own innovations.

The Golden Era and What Changed

By 2019 the entire online course platform space had changed dramatically from what I had seen in 2012 at the beginning of the LearnDash project. Learners were benefiting, as well as course creators. It was truly the golden era.

But in my view though this emphasis on the learner has sort of diminished since around 2019-2020.

This is mainly because of the consolidation in the space and the growing influence of private equity.

The short of it is that there is no money in creating modern learning experiences. It's more profitable to feature stuff on the admin side in hopes of luring more users of the software. I mean I get it. I can't even blame them for that, given their purpose of flipping for profit.

These companies, as a result, though, are leading the stagnation in the space. And that sucks, because they are in a position to do so much more. Throwing AI at a platform isn't innovation. I'd say it's more to just β€œcheck a box” and then justify a price hike.

These are things I think about sometimes in an industry I see changing, and not necessarily for the better.

#elearning

If there's no video, you're not actually teaching.

I was cruising LinkedIn the other day and came across a post where someone was lamenting the fact that their online course was only video without any step-by-step guides, exercises, or workbooks.

In their words:

β€œA course with only video is not a course.”

I think I agree, but I'd argue that the opposite is actually more true: a course without video is not a course. Not even close.

My entire professional career has been in online learning. From my internships to consulting and then LearnDash. I've seen the evolution of how we learn online. Certain fads have come and gone, but content delivery, at its core, has remained the same.

83% Learner Retention Boost

An online course without video isn't an online course, especially if you're selling it. Without video, you're just selling an ebook or PDF or whatever. It's not a course, though.

Research shows an 83% boost in learner retention when comparing a course without video.

This is echoed by research from the Journal of Cognitive Neuroscience, which has found video lessons produce higher learner retention.

No matter how you slice it, video is a hard requirement for any serious online course.

What about professional course development tools?

Online course development software like Articulate bridges the gap between traditional video and static content. When done right, the content can be very engaging. Video clips can be inserted and interactive animations incorporated throughout. Though tools like Articulate are shooting themselves in the foot in the AI era.

The problem is, most everyday folks aren't using this software. They turn to platforms like Teachable, Thinkific, and WordPress with an LMS plugin. While convenient, this limits the content delivery options, and it's easy to just start pasting walls of static text.

AI changes things, but not that much.

Naturally, AI has its place in online learning. I've seen it used to help with course creation as well as to be a resource for learners (as a virtual tutor, for example). This is great and I'm for it.

But the main point still stands: a course with just AI and text assets is not a course. You need video for it to really have the most effective impact.

Don't Rely on Only Video

The research is clear in that video is needed for the most effective online learning experience. But sitting and watching video after video is, well, sort of boring.

I've seen my fair share of online courses that are just videos with nothing else. That isn't the answer, either.

  • Swipe files
  • Guides
  • Notes
  • Quizzes
  • Interaction and community

These all help to make videos a part of a broader learning experience as opposed to the only learning experience.

Production quality and pacing of the video also play an important part in the entire learning experience. Video, by itself, is not magic. Like anything, it must be done well and aligned with proper instructional design.

But at the end of the day, you need video in your course. Even if we set aside the research for a moment, no one (and I mean no one) enjoys taking a course that requires them to read a novel – and they certainly won't pay for that experience.

#elearning